COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures.
Returning from UK – many drop off points are operating at a reduced capacity, please call ahead to check with your local point before leaving your home.
You will still get your parcel refund if you drop off later, to find out more information please check your retailer's return policy, thank you.

Return an item in a few easy steps

Start by providing some information about your purchase so we can locate your order.

This must match the details that you gave to the retailer when you purchased your items.

Contact Us Here
Faulty items - Please send a clear image of the fault with your item to customer services. You can contact our Customer Services by clicking "Contact Us Here".
Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111